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OCLC Support

If a macro is not working or Connexion client freezes when using a macro

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Symptom
  • If a MACRO is not working or Connexion Client freezes when using a MACRO.
Resolution

Below are two solutions you can try. If neither of these solutions solves the problem, please contact OCLC Support.

Solution 1:

  1. Close Connexion if it is running.
  2. Depending on what version of Windows you are running you will need to access your C: local drive.
  3. Follow this path to where the MACRO Books are stored C:\Program Files (x86)\OCLC\Connexion\Program.
  4. Find the folder called MACROS right click on it and rename it to MACROSOLD.
  5. Now start the Connexion Client back up and Connexion should repair itself and replace the MACROS folder.
  6. Try running the MACRO again

 

Solution 2:

  1. Close Connexion if it is running.
  2. Depending on what version of Windows you are running you will need to access your C: local drive.
  3. Follow this path to where the MACRO Books are stored C:\Program Files (x86)\OCLC\Connexion\Program.
  4. Copy the folder called MACROS
  5. Type Windows Key + R.
  6. Enter %appdata%\OCLC\Connex into the field and click OK. This will take you to the Connex folder.
  7. Paste the folder call MACROS into the Connex folder
  8. Try running the MACRO again
Page ID
21594