View statistics and reminders sent

Open the Copies screen

1. Using Discover Items, find an item you want to add to your holdings or edit.
2. On the search results screen, click the item's title.
3. If the Copies screen does not appear, click Copies in the upper right corner.

View circulation statistics

1. For single items, on the Copies screen, in the row for the item you want to edit, click View/Edit.
2. For items in a multipart set or a serial set, on the Copies screen, click the row for the set containing the item you want to view. The items in the set appear under Holdings for Selected Copy. In the row for the item, click View/Edit.
3. On Item screen, in the upper right corner, click Statistics.

Statistics are available only for barcoded items that have circulated at least once. WorldShare Reports leverages your statistics in order to provide access to multiple Circulation reports that allow you to better understand library activities and track key metrics over time.

Some columns need explanation

Column	Description
Status	Current circulation status of the item including patron information if applicable  Note: If its proxy patron is associated with the item's current status, the primary patron's name will also display.
Last Seen	Date/Time and branch that the item was last checked out, checked-in using any mode (Auto, Non-loan Return, or Inventory), or renewed at a specific branch by a staff member. See Manually update the Last Seen date and location for more information.
Issued Count	Total number of times that the item has been checked out or renewed
Issued Count YTD	Total number of times that the item has been checked out or renewed since January of the current calendar year.
In-House Use Count	The number of times the item is marked In use per hold. Subsequent updates to In use status will not update the In-House Use Count. This count is updated once per hold fulfilled in-house.
In-House Use Date	Date/Time that the item was marked In use for the most recently fulfilled hold. Subsequent updates to In use status will not update the In-House Use Date. This count is updated once per hold fulfilled in-house.
Soft Issued Count	Total number of times that the item was checked in using the Non Loan Return check-in Mode
Soft Issued Count YTD	Number of times the item was checked in using the Non Loan Return check-in Mode during the current calendar year
Inventoried Count	Number of times an item was inventoried  Note: This is incremented when an item is checked in with the Inventory Mode.
Last Inventoried	Date/Time the item was last inventoried
Last Issued	Date/Time the item was last checked out to a patron
Last Issued To	The name of the patron the item was last checked out to  Note:If its proxy patron is associated with the item's last issuance, the primary patron's name will also display.
Reminders Sent	Number of reminders sent to the current patron about this item  Note: The count will remain until the item is checked out to the next patron

Manually update the Last Seen date and location

Update an item's last seen statistics to specify a location inside a branch to monitor exactly where and when a barcoded item was last seen or processed at a library location. 

 Note: Updating last seen statistics will not change the item's status or impact circulation policies. Last seen statistics are informational only.

Any user with a Circulation or Student Worker role can navigate to the item Statistics screen to view or update when and where an item was last seen. Use the Edit button to open the editing options:

1. Navigate to the item Statistics screen.
2. Use the Edit button next to the Last Seen information. Options include:
   1. Use the drop-down to select any Branch Location currently configured for your branch.
   2. Enter a one-time, custom location value up to 50 characters in length.
   3. To update the last seen date and time to your current branch, leave the entry box blank. This will clear any previously selected location.
3. Click Update.

The following actions will continue to automatically update last-seen statistics to reflect where and when an event took place:

• Check in
• Inventory
• Non-loan return
• Check out
• Mark in Use
• Mark Ready for Use
• Renew (excluding renewals done via My Account or automatic renewal)

View reminders sent

1. For single items, on the Copies screen, in the row for the item you want to edit, click View/Edit.
2. For items in a multipart set or a serial set, on the Copies screen, click the row for the set containing the item you want to view. The items in the set appear under Holdings for Selected Copy. In the row for the item, click View/Edit.
3. On the Item screen, in the upper right corner, click Statistics.
4. On the Statistics screen, under Reminders Sent, click Details.

Some columns need explanation:

 

Column	Description
Notice	The type of notice that was sent out. To view all notification types, see Notification Policy.
Type Sent	The type of notice that was created (Email or Print).
Notice Status	Whether the notice was successfully created or failed: Status Description Creation Failed Communications between Circulation and the Notification Service failed. Creation in Process The message is being processed by the Notification Service but hasn’t been sent to the server that delivers email notices. Successfully Created The message was created and sent to the server that delivers email notices.

Reminders are retained until item’s next checkout. Reminders cannot be manually resent.

For information about notices sent to patrons when notification history is stored, see Notification history.