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OCLC Support

Payment Platform

Enable your Paysafe payment platform (Canada only) or your WPM Education (UK only) payment platform to offer a safe and secure payment experience for library users in My Account.

WMS integrates with the payment processor Paysafe (Canada only) and WPM Education (UK only) to offer a safe and secure payment experience for library users in My Account.

 Caution: A one-time implementation fee is required to enable online payments. An active Paysafe or WPM account is required. Contact OCLC Library Services or your OCLC Library Services Consultant to learn more.

To access this screen, sign in Service Configuration, open the Third-Party Integrations left navigation, and select Payment Platforms.

 Note: Either the Payments Admin or Payments Manager role is required for staff to access the Payment Platform page. Refer to Circulation roles for more information.

To configure your online payment experience:

  1. Select the payment platform for your library users to pay fees. Options include:
    • Paysafe
    • WPM
  2. Determine whether to Enable for library staff only. When enabled, only staff users with a Payments role may attempt online payments in My Account. Never disable when using a test environment. Refer to Circulation roles for more information.
  3. Enter the settings per payment platform. Setting explanations are below:
    • Paysafe Settings - Expand
       
      Setting Option Description
      Email address to send errors to N/A Address of a library staff member or group email address that should receive a notification from WMS if a patron’s payment fails to reconcile with WorldShare Circulation.
      Email address to send outgoing emails from N/A Address that users will see as the sender of payment confirmation and error notifications from WMS. Library users may reply to this email address if they have questions about their payment.
      Paysafe environment Test

      Payments made via My Account will be submitted to Paysafe’s test server.

       Caution: Do not select the test environment if Paysafe is enabled for all users, especially if your library is already live with WMS. Before selecting the test server, be sure that the Enable for library staff only setting is enabled.

      Paysafe’s test environment allows your library staff to use test cards to simulate payment scenarios, CVV responses, and AVS responses. Contact OCLC Support if you would like assistance testing against Paysafe’s test server. Refer to Paysafe documentation for additional information.

       Caution: Do not submit real card information to the test server. 

      Live Payments made via My Account will be submitted to Paysafe’s live server for processing against the card issuer. 
      Paysafe Server-to-Server API key username   All API usernames and passwords are provided by Paysafe and may differ between Paysafe’s test and live servers. Contact Paysafe for more details.
      Paysafe Server-to-Server API key password   All API usernames and passwords are provided by Paysafe and may differ between Paysafe’s test and live servers. Contact Paysafe for more details.
      Paysafe Single-Use Token API key username   All API usernames and passwords are provided by Paysafe and may differ between Paysafe’s test and live servers. Contact Paysafe for more details.
      Paysafe Single-Use Token API key password   All API usernames and passwords are provided by Paysafe and may differ between Paysafe’s test and live servers. Contact Paysafe for more details.
      Paysafe account number   Your account number with Paysafe.
      Contact Paysafe for more details.
      Currency supported

      CAD

      USD

      Select your institution's currency.
      3-D Secure Version None

      Disables 3-D Secure payment authorization.

      • Before selecting this option, OCLC suggests that you discuss the consequences with Paysafe and seek legal advice as needed, especially if you will also disable the Address Verification Service (AVS). Responsibility for fraudulent or unauthorized transactions may shift to your institution when security features are disabled.
      v1 Recommended for institutions in North America. When enabled, the user making a payment may be redirected to the card issuer’s website to authorize the transaction. 
      v2 Recommended for institutions in the European Union. When enabled, the user making a payment may be redirected to the card issuer’s website to authorize the transaction. 
      Address verification level None

      WMS will attempt to settle a payment even if the AVS response from Paysafe indicates an invalid billing address has been provided.

      • Allows payments by card issuers that do not support AVS or do not have a billing address on record.
      • Before selecting this option, OCLC suggests that you discuss the consequences with Paysafe and seek legal advice as needed, especially if you will also disable 3-D Secure (3-DS). Responsibility for fraudulent or unauthorized transactions may shift to your institution when security features are disabled.
      Partial The AVS check must confirm that the number in either of the street address fields or the postal code in the billing address matched completely before WMS will attempt to settle the payment.
      Full Recommended. The AVS check must confirm that the numbers in the billing street address fields and postal code in the billing address have matched completely before WMS will attempt to settle the payment.
      Fee payment call-to-action text Pay
      Pay Fees
      Pay Fines
      Pay Now
      Pay Online
      Pay With Paysafe
      Controls the text of the payment buttons in My Account. The button text will translate automatically based on the user’s selected language.
       
    • WPM Settings - Expand
      • Customer identifier supplied by WPM    
      • Payment pathway identifier supplied by WPM    
      • Department identifier for the customer supplied by WPM  
      • Email address to send outgoing emails from      
        • Address that users will see as the sender of payment confirmation and error notifications from WMS. Library users may reply to this email address if they have questions about their payment.
      • URL for the WPM API to initiate payments    
      • Shared secret used to sign WPM transactions    
      • Fee payment call-to-action text    
        • Controls the text of the payment buttons in My Account. The button text will translate automatically based on the user’s selected language. Options include:
          • Pay
          • Pay Fees
          • Pay Fines
          • Pay Now
          • Pay Online
          • Pay With WPM
  1. Click Save.

Refer to Access and customize My Account and My Account, Fees for more information.