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OCLC Support

Why is an item my library holds not showing as held in Discovery?

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Symptom
  • When searching for a title held by your library, record may say "At other libraries worldwide"
  • The item doesn't surface in a search filtered by the library, but does surface when scoped to Libraries Worldwide
Applies to
  • WorldCat Discovery
Resolution

To attempt to correct this, try making a small change to the LHR (like adding a note) and saving the LHR. You can then remove the change you made and save the LHR again. If after 15 minutes that doesn't correct the item display, please contact OCLC Support and provide the following:

  • The OCLC number of the record(s)
  • A link to the search in WorldCat Discovery
  • A full page screenshot of the issue
 
Page ID
50401