- Your patrons are getting a message about too many login attempts and they are locked out and you need to fix this issue
In ILLiad 9.1, the capability to temporarily block a web user after a configurable number of failed login attempts was added. Here is an explanation of what the Locked out feature is and how to unlock an account.
- Please see the documentation on Temporarily Block Web Users for Failed Login Attempts feature is.
- If you want to disable this feature, the best way is to set the UsingUserLockout customization key to No.
- After you update the key, you will want to restart Internet Information Services (IIS).