I just upgraded to a new version of ILLiad on my Web Server and now I am getting an Internal Server Error when trying to deliver through Article Exchange
Symptom
- You just upgraded to a new version of ILLiad and when you try to Deliver through Article Exchange, you get an "Internal Server Error" message.
Applies to
- ILLiad
Resolution
There may be an issue with the IIS installation. Make sure you follow these steps to fix all issues.
- Make sure your IIS is set up correctly for the Server Configuration and Permissions.
- After installing the missing features, restart the Web Server.
- When the Web Server Restarts, you will need to open up IIS.
- At the home window, open up the Handler Mappings.
- For any Name you see that is not Enabled, you will want to right-click on it and choose "Edit Feature Permissions."
- Click on the Execute box and choose OK.
- Once all the features are enabled, then restart IIS.
- To verify you should be working, try to go to your ILLiad Webplatform URL and see if you get a response
You should open up the ILLiad Client again and see if it is working.