How do I fix it when I am getting a message in ILLiad that says 401: Unauthorized?
Applies to
- ILLiad
Answer
The 401: Unauthorized that means your OCLC ILL Authorization and OCLC ILL Password are not valid. This can be caused by two scenarios:
1. OCLC received a request to Delete an authorization number.
2. OCLC received a request to change a password for an authorization number.
Contact OCLC Support and to get the authorization fixed.