Featured WorldShare Record Manager Troubleshooting articles
Find the most viewed, recently created, and recently updated FAQ and Troubleshooting articles for WorldShare Record Manager.
Most viewed articles
Can I delete a WorldCat bibliographic record?
How do I send a bibliographic record change request?
A record is locked, who should I contact to unlock the record?
Is it possible to undo a merge of inappropriately merged records?
How to remove duplicate item barcodes safely
How do we get our records into WorldCat?
How to Lock and Unlock a record in Record Manager
Unable to export bibliographic records from Record Manager to ALMA over TCP/IP
What are the OCLC cataloging rules for full-level records related to ELvl "M" and local data?
How do I activate Record Manager in WorldShare?
After I set a WorldCat holding in Record Manager, when can it be viewed in other applications?
How can I change the default Label template in Record Manager?
When editing the Item Details of a LHR, I get the error: "Unable to find the specified holding item"
I can't update a bibliographic record
How do I get textual holdings information to show in the Holdings Summary?
Recently created articles
Why doesn't Record Manager allow me to create my Export list name?
( created Mon May 06, 2024 )
Record Manager says a record exported but the record does not appear in local system
( created Fri Apr 26, 2024 )
How can I combine separate copies into one multipart item?
( created Fri Apr 26, 2024 )
When exporting bibliographic records, I get "An error occurred on the server; please try again later or contact support."
( created Tue Apr 16, 2024 )
How can I change the font size in WorldShare?
( created Mon Apr 08, 2024 )
I have all cataloging roles, but I am still unable to perform certain actions or view certain features in Record Manager
( created Tue Apr 02, 2024 )
Error: Unable to add the record to the bibliographic record export list
( created Fri Mar 15, 2024 )
How can I configure a cataloging group so that I can view the Holdings in My Group tab in Record Manager?
( created Fri Mar 15, 2024 )
How can I add a shelving location to individual labels in a Label Print List?
( created Thu Mar 14, 2024 )
System error message when attempting to save contents note
( created Wed Feb 21, 2024 )
How can I split a call number into more than two lines on a spine label in My Labels?
( created Thu Jan 18, 2024 )
A system error has occurred error message appears upon viewing a label print list
( created Fri Oct 20, 2023 )
Unable to edit 830 field in Record Manager
( created Tue Aug 15, 2023 )
Fixed fields are missing from the form when editing an LHR in Record Manager
( created Thu Aug 10, 2023 )
Is it possible to exclude non-English subject headings from exporting in bibliographic records?
( created Mon Jun 26, 2023 )
Recently updated articles
Incorrect record display in WorldShare Record Manager
( updated Tue May 07, 2024 )
Why doesn't Record Manager allow me to create my Export list name?
( updated Mon May 06, 2024 )
How can I edit a local holdings record showing incorrect holdings information in WorldShare ILL?
( updated Thu May 02, 2024 )
How do I delete a record from WorldCat?
( updated Wed May 01, 2024 )
Is it possible to undo a merge of inappropriately merged records?
( updated Wed May 01, 2024 )
I need our authorization number for Sirsi Dynix's SMARTport. How do I get those credentials?
( updated Wed May 01, 2024 )
Where is the control number in an LBD record?
( updated Wed May 01, 2024 )
A record is locked, who should I contact to unlock the record?
( updated Wed May 01, 2024 )
Why am I getting a validation error on the 040 tag?
( updated Wed May 01, 2024 )
When I send my call numbers to the label print list a LC call number shows up. I have always used Dewey. What has happened and how do I fix it?
( updated Tue Apr 30, 2024 )
Record Manager says a record exported but the record does not appear in local system
( updated Fri Apr 26, 2024 )
How can I combine separate copies into one multipart item?
( updated Fri Apr 26, 2024 )
When exporting bibliographic records, I get "An error occurred on the server; please try again later or contact support."
( updated Tue Apr 16, 2024 )
Record Manager TCP/IP Export shows Host Message: Records are being read from port device name
( updated Wed Apr 10, 2024 )
How can I change the font size in WorldShare?
( updated Mon Apr 08, 2024 )