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OCLC Support

I created a query collection, but it did not deliver a file.

Applies to
  • WorldShare Collection Manager 

Please verify that the collection is set up to deliver MARC records.

  1. Search for the collection. See Search for collections in Collection Manager for help.
  2. Click on the name of the collection to open it.
  3. Expand the Holdings and MARC Records accordion.
  4. If Enable MARC record delivery is disabled for this collection, you will not receive a file. It must be set to Use institution setting.

 Caution: The collection-level MARC record delivery options will not be available until you enable MARC record delivery in the institution Settings.

Please check the Record Delivery tab to verify that the collection is set to deliver daily.

Caution: If the collection is a one-time delivery, it will be automatically set to deliver once on the daily schedule.  One time delivery collections do not have a scheduling setting under the Record Delivery tab.

Please check the Record Delivery tab to verify that the collection is set to a Delivery file output that has selected: Deliver records for this collection in a separate file. This means that you must enter a name into the box. 

If you find that the collection is set to Deliver records for this collection in the same file as other collections, it may have already delivered the records unnoticed into another file.

Caution: Any collection that is set up as a one time delivery, and already has delivered a file must be re-created using the Clone Collection feature. Additionally, you will not receive a file if you turn on MARC record delivery after creating and saving the collection. The collection must be re-created with the MARC record delivery enabled for the collection to deliver your records. You can use the Clone Collection feature for this process as well.

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