I am unable to sign in to Service Configuration using my OCLC Services Account
Symptom
- When signing in to Service Configuration using my OCLC Services Account I get the message We are unable to process your request at this moment.
Applies to
- Service Configuration
Resolution
This usually indicates that you do not have the correct permissions to access Service Configuration.
- Ask an administrator to assign administration roles in your account for the required module. For instance, the role for Circulation is CIRCULATION_ADMIN.
- If you are still unable to access, please contact OCLC Support with your WorldShare URL and username.