How do I get an item to show up as Available in WorldShare Circulation?

Symptom

• When viewed in WorldShare Circulation, a item is shown as status Unavailable in the copies view of a title.

Applies to

• WorldShare Circulation

Resolution

Please verify that the library has a Collection Type Policy in place for the Branch location. If there is not a policy set up, the default status is Unavailable. 

1. Sign in to the OCLC Service Configuration
2. Click WMS Circulation> Collection Type Policy
3. Search for the name of the branch to verify that there is a policy in place at that location.  If a policy has more than 5 branches, it will need to be expanded before the search.

• To change an item status to Available in WorldShare Circulation, check-in the item's barcode
  • Check-in must be done while signed into the item's matching branch location. 
  • Checking an item into a different branch location will set the item into an In Transit  status.

Additional information

Collection Type Policy

Why is my item record showing a "Circulation information is unavailable" or "Item status unavailable" availability error?

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