Skip to main content
OCLC Support

I uploaded a patron file, but our patron records have not changed, what happened?

Applies to
  • WorldShare Circulation

Please verify that you uploaded the file to the correct SFTP folder.  The correct folder is: /wms/in/patron.  If you have recently tested a patron file, you were told to use /wms/test/in/patron.  You may have mistaken this folder as the correct one to upload the file into.  However, once a file has passed the test stage, we no longer use that folder location.


Additional information

Please see more detailed information on troubleshooting patron data upload failure by using the error messages in the Patron Exception Report.


Page ID