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Use the OCLC Billing Center

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Discover how to view your account information, download PDFs for open credit memos and open and closed invoices, email the OCLC Accounts Receivable staff, and make payments using the OCLC Billing Center.

Once you access the link to the OCLC Billing Center, you’ll be taken to the OCLC Statement page.

 Note: OCLC communicates the link to the OCLC Billing Center in emails for invoices, credit memos, statements, and overdue notices. 

The OCLC Billing Center provides the ability to:

View

Screenshot of OCLC Billing Center UI with Account information, Open invoices and credits, Closed invoices (1 July 2021 - present), Billing contacts, and Total balance due information called out

Download

  • Open and closed invoice PDFs
  • Open credit memo PDFs

Click the invoice or credit memo number highlighted in blue.

Screenshot of the OCLC Billing Center UI with an invoice/memo number called out

 

Click Download Invoice (or Credit Memo).

Screenshot of the OCLC Billing Center UI with the Download Invoice link called out

 

Click Download Statement PDF.

Screenshot of the OCLC Billing Center UI with the Download Statement PDf link called out
Screenshot of an example OCLC Billing Center PDF

Communicate

Use the Send Email to send an email to OCLC Accounts Receivable staff.

  • Ask a question about account 
  • Request a billing contact name change
  • Request a billing address name change
  • Request Billing Center access for a new billing contact

Screenshot of the OCLC Billing Center UI with the Send Email link called out

 

Complete the requested information and click SEND.

Screenshot of the OCLC Billing Center UI with the SEND button called out

Payments

  • Make a payment for one or multiple invoices by credit card or ACH (US only)
    • Full or partial payments for invoices
  • View and apply any open credits during the payment process

For more information on how to make a payment see About making online OCLC invoice payments.

 Note: The OCLC Billing center doesn’t provide access to other OCLC subscription/service log-ins. It also doesn’t provide the ability for a customer to update an address/billing contact online, see renewal notifications, or offset an invoice in full using an on-account credit.