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OCLC Support

Access the OCLC Billing Center

Find out how to access the OCLC Billing Center.

OCLC has partnered with YayPay to provide the OCLC Billing Center, giving our customer billing contacts the ability to access account information, make credit card or ACH payments (US only), and review/print invoice and credit memo PDFs online. 

You can access the portal via a secure link. This link will be included in emails from OCLC Accounts Receivable for invoices, credit memos, statements, and overdue notices. See the example below:

Screenshot of the OCLC Billing Center link in yoru welcome email

For additional security, initial access to the OCLC Billing Center will require verification of your email address. Simply click the link in the email (see above) to access the OCLC Billing Center. You’ll be asked to enter your email address. Next, click SEND CODE. See the example below:

Screenshot calling out the Email Address field and SEND CODE buton on the Email verification screen


OCLC will send an email with the six-digit verification code to the email address entered if the contact is listed in the OCLC Billing Center. Once you receive this verification email, enter the six-digit verification code and click VERIFY.

Screenshot calling out the six-digit verification code field and VERIFY buton on the Email verification screen

After the initial verification, you can add the OCLC Billing Center link to your favorites or access it from the original email or one of the other transaction emails you may have received. The link expires after 364 days; and then a new verification code will be required.

 Note:

  • If the OCLC Billing Center link is forwarded to an email address not listed as a contact in the OCLC Billing Center, the link will not be accessible. To add a contact, please contact OCLC Accounts Receivable at acctsrec@oclc.org.
  • If you pay by credit card, OCLC will impose a surcharge of 3% except where prohibited. The percentage is subject to change without notice and will not be greater than OCLC’s cost of acceptance.