A collection has been in the status Not Available since we migrated to WMS.
We are not sure on how to make these items show as Available.
In some cases we have been able to check in items barcode by barcode and that seems to reset the status
- WorldShare Circulation
- WorldCat Discovery
If an item is unavailable in Discovery, it is because it is also unavailable in the library's WorldShare Management System (WMS). Discovery relies on WMS to provide information about the availability of items in the library's collection. If WMS does not have information about an item, or if the item is marked as unavailable, then Discovery will also display the item as unavailable.
How can I make an unavailable item available in Discovery?
To make an unavailable item available in Discovery, you need to check it in to WMS. This can be done by scanning the item's barcode at a circulation desk or by using the WMS interface.
What are some common reasons why items may be unavailable in WMS?
Here are some common reasons why items may be unavailable in WMS:
- The item has not been checked in.
- The item is damaged or missing.
- The item is being held for a patron.
- The item is part of a special collection that is not available for general circulation.
If you are unsure why an item is unavailable in Discovery, please contact OCLC Support.