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- https://help.oclc.org/Discovery_and_Reference/WorldCat_Discovery/Troubleshooting/Why_do_I_get_the_Error_There_was_an_error_while_displaying_your_record_when_I_search_WorldCat_Discovery_from_the_Search_Box_widgetWhen I perform a search in the Search Box on my library website, the search returns an error message of "There was an error while displaying your record." Searching from the WorldCat Discovery site le...When I perform a search in the Search Box on my library website, the search returns an error message of "There was an error while displaying your record." Searching from the WorldCat Discovery site leads to no error, but when I use the search box on our library's site, I get the error. You'll need to make a change to the Search Box Configuration, save it, and test the code again. Note that at the top of the Search Box Generator page you can see a preview of what your widget will look like.
- https://help.oclc.org/Discovery_and_Reference/WorldCat_Discovery/Troubleshooting/Why_is_the_message_for_the_sign-in_username_box_truncatedApplies to WorldCat Discovery WorldShare Answer The message above the username field in the sign-in box has an 18 character limit. This message is configured in the OCLC Service Configuration > WorldC...Applies to WorldCat Discovery WorldShare Answer The message above the username field in the sign-in box has an 18 character limit. This message is configured in the OCLC Service Configuration > WorldCat Local and WorldCat Discovery > User Interface Options > WMS Sign In Labels > Custom WMS 'User Name' label. Additional information User Interface Options Page ID 37637
- https://help.oclc.org/Discovery_and_Reference/WorldCat_Discovery/Troubleshooting/Is_there_a_way_to_create_a_search_box_widget_in_Discovery_that_searches_only_print_books_in_our_collectionApplies to WorldCat Discovery Answer Yes, the search box can be used for limiting searching just print material. One of the filter parameters is format type. You would use the format "changedFacet=for...Applies to WorldCat Discovery Answer Yes, the search box can be used for limiting searching just print material. One of the filter parameters is format type. You would use the format "changedFacet=format&format=book". Here's a list of all the different format types available to choose from. Page ID 18844
- https://help.oclc.org/Discovery_and_Reference/WorldCat_Discovery/Troubleshooting/Why_can't_I_see_the_Search_box_generator_in_Service_ConfigurationUsers are unable to see the Search Box Generator when they click on the tab in Service Configuration > WorldCat Discovery and WorldCat Local and get a message that says something like "To access enhan...Users are unable to see the Search Box Generator when they click on the tab in Service Configuration > WorldCat Discovery and WorldCat Local and get a message that says something like "To access enhanced settings, speak with your OCLC representative..." instead. You must have a WorldCat Discovery subscription in order to see the Search Box Generator. If you have a subscription, but still don't see the option, contact OCLC Support with your OCLC symbol and tell them you can't get to it.
- https://help.oclc.org/Discovery_and_Reference/WorldCat_Discovery/Troubleshooting/Why_does_our_OCLC_Link_Resolver_resolve_to_a_dissertation_and_not_an_article%3FApplies to The OCLC Link Resolver is designed to determine the genre of an item based on the metadata being pulled from a vendor's database. If the genre artifact in the vendor's database is "disserta...Applies to The OCLC Link Resolver is designed to determine the genre of an item based on the metadata being pulled from a vendor's database. If the genre artifact in the vendor's database is "dissertation" or "dissertation & article" then the link resolver will designate it as such and cause full text links to not surface. You can see what genre artifact the OCLC Link Resolver pulled in by looking at the "genre=" part of the link. testing.site/atoztitles/link?genre=dissertation
- https://help.oclc.org/Discovery_and_Reference/WorldCat_Discovery/Troubleshooting/Is_it_possible_to_turn_off_the_best_fulfillment_option_in_WorldCat_DiscoveryYou don't like the display of ILL links now that the best fulfillment options have been prioritized in the WorldCat Discovery display and want all links to display instead. Applies to WorldCat Discove...You don't like the display of ILL links now that the best fulfillment options have been prioritized in the WorldCat Discovery display and want all links to display instead. Applies to WorldCat Discovery It is possible to turn off the best fulfillment option in WorldCat Discovery. To do so, please contact OCLC Support with your name, library symbol and explain that you'd like to turn this off. Additional information There is more on the best fullfillment option in WorldCat Discovery. Page ID