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OCLC Support

Why do I get the Error "There was an error while displaying your record." when I search WorldCat Discovery from the Search Box widget?

  • When I perform a search in the Search Box on my library website, the search returns an error message of "There was an error while displaying your record."
Applies to
  • WorldCat Discovery

The code for the widget is out of date

  1. Navigate to Service Configuration > WorldCat Discovery and WorldCat Local > Search Box Generator
  2. Configure your Search Box
  3. Copy the code and insert it in your library website

Note that at the top of the Search Box Generator page you can see a preview of what your widget will look like, as well as testing searching.

Additional information

If the issue is not occurring through the search widget see Why am I getting an "OOPS" error when going into WorldCat Discovery?

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