Lender request management - Workflow tasks
Find the workflows needed to manage borrowing library requests in UnityUK.
- New requests
- Learn how to work with new requests from borrowing libraries in UnityUK.
- Ship an item
- Learn how to ship an requested item in UnityUK.
- Unship an item
- Learn how to undo an inappropriate IFM charge in UnityUK.
- Inform the borrowing library an item will be supplied
- Learn how to use the Answer Will Supply action in UnityUK.
- Inform the borrowing library an item will not be supplied
- Learn how to use the Answer Nonsupply action in UnityUK.
- Respond to a request with the Answer Retry action
- Learn how to use the Answer Retry action in UnityUK.
- Respond to a renewal request
- Learn how to respond to a renewal request in UnityUK.
- Respond to a cancel request
- Learn how to inform the borrowing library whether the request can be cancelled in UnityUK.
- Checked In action
- Learn how to use the Checked In action in UnityUK.
- Send a note
- Learn how to send a message to a borrowing library in UnityUK.