Featured UnityUK Troubleshooting articles
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Find the most viewed, recently created, and recently updated FAQ and Troubleshooting articles for UnityUK.
Most viewed articles
- Can I include a world wide search in a UnityUK request?
- We are moving to new premises, how do we change our address and when?
- How do receive an an item when the request status is not supplied?
- How do I update my UnityUK mailing list details?
- How do I change my region's contact details on the UnityUK Help Pages?
- My message to the UnityUK mailing list cannot be sent as it 'exceeds the maximum message size of 16,000 lines'. How do I fix this?
- How do I change my library's music, play set and language requests details in the UnityUK Help Pages?
- When will requests entered by my library users appear in UnityUK?
- An email responder has marked an item as shipped by accident
- Our local IP address has changed, will this affect our access for UnityUK?
- An ILL responder has marked an item as shipped but the user no longer requires the item
- I get an error when trying to retrieve my IFM Report
- Our finance department cannot process UnityUK invoices with both credit and debit lines. Could these be separated into 2 documents?
- Why are some locations listed in the catalogue as 'Not an ILL participant'?
- What is our UnityUK symbol?
Recently created articles
- Featured UnityUK Troubleshooting articles ( created Fri Apr 28, 2023 )
- Which version of UnityUK are we currently using? ( created Wed Nov 03, 2021 )
- How can I find out my UnityUK password? ( created Thu Oct 15, 2020 )
- I have a query about my invoice. Who do I contact? ( created Fri Mar 13, 2020 )
- How do I update my Local Holidays? ( created Fri Dec 20, 2019 )
- Can my holdings be removed from Unity UK? ( created Fri Dec 13, 2019 )
- What is our UnityUK symbol? ( created Thu Mar 07, 2019 )
- I get an error when trying to retrieve my IFM Report ( created Fri Mar 01, 2019 )
- When we receive a request on UnityUK, has that request gone out to other possible suppliers as well, or just us? ( created Fri Mar 01, 2019 )
- Why has OCLC sent me a copy of a BLDSS ARTEmail Replies Intray? ( created Tue Feb 26, 2019 )
- Can I have multiple delivery addresses to choose from when requesting items from the British Library on UnityUK? ( created Fri Feb 15, 2019 )
- An ILL responder has marked an item as shipped but the user no longer requires the item ( created Fri Feb 08, 2019 )
- We are moving to new premises, how do we change our address and when? ( created Wed Feb 06, 2019 )
- An email responder has marked an item as shipped by accident ( created Mon Jan 28, 2019 )
- Our finance department cannot process UnityUK invoices with both credit and debit lines. Could these be separated into 2 documents? ( created Wed Dec 19, 2018 )
Recently updated articles
- Featured UnityUK Troubleshooting articles ( updated Fri Apr 28, 2023 )
- Which version of UnityUK are we currently using? ( updated Wed Nov 03, 2021 )
- My message to the UnityUK mailing list cannot be sent as it 'exceeds the maximum message size of 16,000 lines'. How do I fix this? ( updated Mon Mar 29, 2021 )
- How do receive an an item when the request status is not supplied? ( updated Mon Mar 29, 2021 )
- Can I include a world wide search in a UnityUK request? ( updated Mon Mar 29, 2021 )
- How can I find out my UnityUK password? ( updated Thu Oct 15, 2020 )
- I have a query about my invoice. Who do I contact? ( updated Fri Mar 13, 2020 )
- How do I update my Local Holidays? ( updated Fri Dec 20, 2019 )
- Can my holdings be removed from Unity UK? ( updated Fri Dec 13, 2019 )
- How do I change my library's music, play set and language requests details in the UnityUK Help Pages? ( updated Wed Nov 06, 2019 )
- How do I change my region's contact details on the UnityUK Help Pages? ( updated Wed Nov 06, 2019 )
- What is our UnityUK symbol? ( updated Thu Mar 07, 2019 )
- I get an error when trying to retrieve my IFM Report ( updated Fri Mar 01, 2019 )
- When we receive a request on UnityUK, has that request gone out to other possible suppliers as well, or just us? ( updated Fri Mar 01, 2019 )
- Why has OCLC sent me a copy of a BLDSS ARTEmail Replies Intray? ( updated Tue Feb 26, 2019 )