Skip to main content
OCLC Support

Why is the error incomplete contact information for patron appearing when I try to send an email?

Applies to
  • Tipasa

Check the patron's account under WorldShare > Admin > Delivery Notifications to verify they have a valid email address and phone number with country code listed. Though account management emails usually go out via the email address under the Library Record, interlibrary loan notifications use the email and phone number specified under Delivery Notifications. 

Additional information

For more information see Edit and send notifications.

Page ID