Checkouts
The Checkouts tab lists all items that are currently checked out to the user, including both local items and Interlibrary Loan items.
- Requests initiated in Tipasa will include Request Details: [Request ID] in the Due Date column.
Long Overdue and Lost Policies module of the OCLC Service Configuration is enabled, long overdue items will display in My Account. If disabled, long overdue items will not appear in the display count for Checked out items in My Account.
Note: If the Display long overdue items with active loans in My Account setting in theColumn | Description |
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Title |
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Due Date |
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Renew items
- Select individual items or use the Select All button to renew multiple items at once.
- Select All selects all the items available for selection which are visible on the page. If you have more than 25 items, select the Show More option to display the next 25 items and click the Select All checkbox. Only selected items visible on the page will be processed for renewal.
- Click on the Renew Items button.
- A confirmation window appears with the number of items to renew.
- Select Renew to confirm the renewal process. Select Cancel to return to the checkouts screen.
A confirmation message will appear at the top of the Checkouts tab indicating which items were renewed and which items were not able to be renewed.
If your library subscribes to Tipasa and Tipasa and Circulation integration is enabled, the Renew option will only display for items borrowed from another library if Tipasa’s Patron Request Management settings allow patrons to renew ILL requests online.
- The item’s due date in My Account will match the user’s Circulation account.
- For the initial checkout, integration sets the item’s due date to the more restrictive of the Circulation Loan Policy and Tipasa due date including any due date offset set in Tipasa’s Patron Settings.
- The user will not see a new due date for borrowed items after requesting a renewal of borrowed items in My Account.
- Renewal requests will be submitted directly to the lending library for approval.
- If the lender does not renew the request, the initial due date will not be updated.
- If the lender approves the renewal, library staff must update the borrowed item’s due date manually in WorldShare Circulation after which the new due date will appear to the user in My Account.
- Tipasa staff should monitor the Renewal Approved queue to identify recently-renewed loans.
- You can also use tags to keep track of requests and their Circulation status. See Tags for more information.
- The user will not see a new due date for borrowed items after requesting a renewal of borrowed items in My Account.
Items not renewed
When an item fails to be renewed, specific error messages appear in the Checkouts tab to help the user take appropriate action to complete the renewal.
Specific renewal error messages appear when:
- The account is expired or blocked from circulation
- The user owes too much in library fees
- The user has too many overdue items
- The item is needed to fulfill another patron's hold or item scheduling request
- A system error occurred while attempting the renewal
Any other conflict with Circulation policies will result in a generic error message indicating that renewals are not allowed.
If a user selects more than one item to renew, then item-specific failure messages display for each item that fails to renew. A list of successfully renewed items will continue to be displayed in the confirmation message.