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OCLC Support

Document Delivery request fields

Request Details

The Request Details accordion includes important bibliographic information about the request.

Field Description
Fulfillment Type  
Local ID

Any local identifier number (for example, a call number or barcode number).

This information can be saved and printed with the request.

Title / Journal Title of the item [e.g., book or journal (if it is an article request)].
Uniform Title Preferred title.
Author Author of the item.
Publisher Publisher name, city of publication, and publication date.
ISBN International Standard Book Number (ten or thirteen-digit number).
ISSN International Standard Serial Number (eight-digit number).
OCLC OCLC Number, a unique identifier assigned to WorldCat Records.
DOI Digital object identifier.
PMID PubMed identifier.
Dissertation Title of Dissertation.
Series Title of Series.

Request Tags

Tags are custom labels that can be applied to active requests. Your library can use tags as a way to group and keep track of requests. Tags are only visible to your library.  For more information, please see Tags.

Indicates the type of request (Copy or Loan).  

Format Format of the item.
Language Language of the item.
Edition Edition of the item.
Preferred edition Preferred edition of the item.
Article Title Title of the requested article.
Article Author Author of the article.
Volume Volume of the item.
Issue/No Issue of the article.
Issue Date Date of the issue.
Pages Page numbers of the article or chapter.
Requested on  
Need Before

Date by which you want to receive the item. 

 Note:  To assign a period of up to 99 days, type +DD for the system to calculate a date that is 1-99 calendar days from today's date.

Verification Source of bibliographic information.



Field Description

The patron's name.

  • For best results, use the format: last name, first name, middle name or initial.
  • If necessary, add descriptive text to differentiate patrons with similar names
  • Do not enter patron identification numbers in this field.  Use ID instead.


  • Butterworth, Ada Esther
  • Smith, Bob, CompSCi Dept.
ID A number used for patron identification
Status Patron's status (within the library, company, school, etc.), selected from a list of customized statuses.

For information on how to customize the list, see 11. Field Values.

Department The Department associated with the patron.  For more information on adding Department, see 11. Field Values.  Be consistent in the use of department names.
Patron contact information Enter the patron's address, phone number, or fax number.
Email Patron's Email address.
Pickup Location The patron's preferred pickup location (Maximum 400 branches).

Any relevant information about the request or the patron.  This field cannot be reused.  

Information about the patron can also be added as constant data or edited on the workform directly.

Request History

The Request History accordion provides details about the history of the borrowing request.

Field Description
Copied From If the current request was created from an existing request, a link to the original request ID appears.
Direct Request History Lists status resulting from Direct Request activity, patron validation, and copyright management. 
Supplier History Lists the OCLC symbol of each lending library who engaged with the request, including their response and the date of the response.  
ILL Fee Management (IFM) History Log of all Interlibrary Loan Fee Management related history, if IFM has been used for the request.
Event History  
Notification Log Log of all email and SMS notifications sent related to the request.

Purchase Options 


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