Loan items and manage loans
Find information about loaning items, including configuring loan codes and policies, sending notices, and recalling items in Relais ILL.
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Configure loan codes and policies
Learn how to add, update, and remove policy codes in Relais ILL.
Loan an item (using Windows Login)
Learn how to loan an item to your patrons or another library, update loans, and configure the default Renewable flag in Relais ILL.
Open a request in Loan Tracking
Learn how to open a request using a request number or local number in Relais ILL.
Pickup notices
Learn how to configure pickup notices in Relais ILL.
Recalls (with Alma and NCIP)
Learn how to recall items as a requesting or supplying library in Relais ILL.
Recall a loan
Learn how to recall a loan in Relais ILL.
Renewals (with Alma and NCIP)
Learn how to process renewals in Relais ILL.
Reopen a loan request
Learn how to reopen a loan request in Relais ILL.
Send overdue notices
Learn how to send overdue item notices in Relais ILL.
Wrong item supplied
Find various ways to resolve a wrong item being supplied for a loan request in Relais ILL.