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Why do I see a number in the Barometer that doesn't match any numbers in my queues?

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Symptom
  • Why do I see a number in the Barometer that doesn't match any numbers in my queues?
Applies to
  • ILLiad
Resolution
  1. Right-click Reset to Default View
  2. Open Customization Manager
  3. Search barometerexclusions. The statuses mentioned in the key are NOT included in the barometer count.
Page ID
38306