Why are the LendingReasonsForCancellation records I created showing as "unspecified" when I try to use them?
Symptom
- Why are the LendingReasonsForCancellation records I created showing as "unspecified" when I try to use them?
Applies to
- ILLiad
Resolution
Make sure the record has a corresponding DoclineCode, or reasons created will show as unspecified when attempting to apply them to requests. For example, it is possible change the reason to have a DoclineCode "other" and save the changes. The new reason for cancellation will apply correctly afterwards.