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OCLC Support

When opening up the ILLiad request Workform in Borrowing, it is showing up blank

Symptom
  • When you open up a Borrowing Request Workform, it is showing up blank
Applies to
  • ILLiad
Resolution

To fix this issue, you will need to look at the Patron Record:

  1. Make sure the Location field is not blank.
  2. Make the appropriate change and save it.

Now you should be able to go back to the Transaction and the Workform should fill in.

Page ID
41246