- Lending requests are not being downloaded into ILLiad.
- Any hosted ILLiad server that has lending turned on for WorldShare ILL.
Short introduction or instructions to follow these steps:
- Contact OCLC Support and have them restart your ILLiad Connection manager service on the server. This should immediately start the request downloading process.
- If you are self-hosted, contact your Web Server Administrator to restart your ILLiad Connection Manager service.