What to do if you are seeing 401 Unauthorized error in the ILLiad Client?
- Pending request are not downloading and you cannot search OCLC
- All version of the ILLiad Client
Short introduction or instructions to follow these steps:
- Problem is being caused by the OCLC ILL Authorization being used in the Customization Manager.
- Contact OCLC customer support and get a valid ILL Authorization.
- They will then restart all your services and everything should start working again.