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OCLC Support

Is there a way to prevent article and loan information from accidentally populating for each other?

Symptom
Applies to
  • ILLiad
Resolution

When changing the Request Type in the client, change both the Radio buttons for the RequestType and the drop-down for the DocumentType so they match the requested item. For more information, see Changing Request Type.

Additional information

Changing the Document Request Type

Page ID
39661