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I have Borrowing requests stuck at Awaiting Direct Request Sending, how do I fix this?

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Symptom
  • You have requests sitting in the Transaction Status of "Awaiting Direct Request Sending" and they have been sitting there for more than ten minutes
Applies to
  • ILLiad 
Resolution

If you are hosted by OCLC, contact OCLC Support and ask to have the ILLiad Connection Manager service restarted.  If you are self-hosted, contact your Web Server Administrator and have the ILLiad Connection Manager service restarted.

Page ID
18859