I have Borrowing requests stuck at Awaiting Direct Request Sending, how do I fix this?
Symptom
- You have requests sitting in the Transaction Status of "Awaiting Direct Request Sending" and they have been sitting there for more than ten minutes
Applies to
- ILLiad
Resolution
If you are hosted by OCLC, contact OCLC Support and ask to have the ILLiad Connection Manager service restarted. If you are self-hosted, contact your Web Server Administrator and have the ILLiad Connection Manager service restarted.