Skip to main content
OCLC Support

I cannot check in an item from a Borrowing Library that has been returned in ILLiad?

Symptom
  •  OCLC status us still "RECEIVED - OVERDUE".  When you try to complete the request manually, you get an error message that says "Error updating the OCLC Item Request (Exception of the type 'AtlasSystems.Oclc.ResourceSharing.ValidationException' was thrown.)."

Applies to
  • ILLiad
Resolution

The borrower needs to mark it as returned.  Then, you can check it back in.

Additional information

You could also try going to the OCLC Request tab at the top and "Recall" the item if it is available.  Once you recall it, you might be able to check it in.  If you are not, you need to contact the borrower and have them mark it as returned.

Page ID
16792