When Clearing Users in ILLiad, how do I edit the email before it goes out?
Symptom
- You are clearing users and the email notification goes out automatically. You want it so you can edit the emails before they go out.
Applies to
- ILLiad
Resolution
Here is the information you need to follow about the Clearing User process so that you can edit emails.
- When you are in the Clear Users window, you have a Send Notification and Edit Notification buttons. If you want to send the notification, the Send Notification button needs to be selected.
- If you want to Edit the notification before sending the email, you need to also select the Edit Notification.