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OCLC Support

I am searching Usernames in ILLiad from the home screen and I am getting no results

Symptom
  • When searching for a Username, you are not seeing any results.  Even when you put in an A and search, you are not getting any results. 
Applies to
  • ILLiad
Resolution

When you are searching by username and you have it wide open by putting in one letter such as "a," and you are not getting any results, you need to check for any limiters at the bottom of the screen.  If you have a limiter which looks like a box which is checked and there is an x left of it.  To the right, your limiter shows what you are limiting your results.  Remove the limiter by clicking on the X to the left of the box.  You should now get better results.

Page ID
19080