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OCLC Support

I am getting PDF Conversion failed and the files sent to me were .tif files

  • You are getting PDF Conversion failed message and the files are .tif files.
Applies to
  • ILLiad

You will need to fix the issue using these steps:

  1. Either ask the institution to resend the items as .pdf files
  2. Or print out the .tif file and scan it in to deliver to the patron.
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