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How do I set up my ILLiad Services for Debug Logging?

Symptom
  • You want to set up your ILLiad Service for Debug logging for better troubleshooting
Applies to
  • ILLiad
Resolution

Here are the different services, what you need to change and the name of the file you need to change.

  1. Connection Manager - The rootloger should be "log4d.rootLogger=DEBUG,ROOT" - ConnectionManager.log4d.props.
  2. Odyssey Manager - The rootloger should be "log4d.rootLogger=DEBUG,ROOT" - OdysseyManager.log4d.props.
  3. ISO Manager - There is no change, it automatically logs everything.
  4. Rapid Manager - The level value should be  <level value="DEBUG" /> - RapidManager.log.config.
  5. System Manager - The level value should be  <level value="DEBUG" /> - ILLiadSystemManager.log.config.
  6. After updating the value to DEBUG, you need to restart the ILLiad Service.
Page ID
23836