How do I set a patron account to not be billed?
Symptom
- How do I set a patron account to not be billed?
Applies to
- ILLiad
Resolution
Follow these steps to exempt a patron from Billing messages.
- Search for the patron in the ILLiad client.
-
Select the patron record and go to the account tab.
-
On the account tab, on the top right, notice the Article Billing Category and Loan Billing Category listings.
-
Click on the drop downs and change them to Exempt. This process will exempt the patron from being billed.