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OCLC Support

How do I get a great amount of detail for the Connection Manager logs?

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Symptom
  • You want as much detail for the Connection Manager logs as possible.
Applies to
  • ILLiad
Resolution

Here are the steps for setting up the Connection Manager Log levels:

  1. Create the new folder called DEBUG in the C: drive (a requirement) on the server, so C:\DEBUG.

  2. Search for "Customization" in the Customization Manager and click on that table in the lower left.

  3. Click New Record.

  4. Name the CustKey "ConnectionManagerLogLevels".

  5. The NVTGC should be ILL for the Single server or your NVTGC for a shared server.

  6. The Description could be something like "Getting more log information from the Connection Manager."

  7. The Value should be "DEBUG".

  8. The AdminCat should be "System".

  9. The AdminKey should be "OCLC".

  10. The AdminType is "StringValue".

  11. Hit 💾Save at the top. 

After setting this up, Restart the ILLiad Connection Manager.  The Debug log will start showing up in the Debug folder, and ILLiad will add a file to that folder named "debugon" that has no file extension.

Additional information

The existence of the c:\DEBUG folder and debugon file will start the file logging of each request sent and received from Connection Manager. This can generate a large number of files so the DEBUGON file should be removed when no longer necessary. 

When you get these xml files it should be clear which one was having the issue. The errors will have an “err” in the filename.  

Page ID
31365