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How do I clear the 1061 error that says Connection Manager cannot be restarted?

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Symptom
  • How do I clear the 1061 error that says Connection Manager cannot be restarted?
Applies to
  • ILLiad
Resolution

OCLC Hosted ILLiad institutions should contact OCLC Support. Self-hosted institutions should follow these steps:

  1. Open the Task Manager.
  2. End the ILLiad Connection Manager task.
  3. Restart the ILLiad Connection Manager.

Once it's been restarted, give the Connection Manager about 15 minutes to sort out any request processing it may be behind on. 

 

Additional Information

Sometimes the Connection Manager will not produce this error until it has been restarted a second time, requiring the use of the Task Manager.

For information on how to view the Connection Manager log, see this Atlas article.

 
Page ID
31056