Featured ILLiad Troubleshooting articles
Find the most viewed, recently created, and recently updated FAQ and Troubleshooting articles for ILLiad.
Most viewed articles
How do I set up an SFTP connection with Filezilla to connect to my ILLiad Server?
How do I fix it when I am getting a File in Use error message when I trying to print in ILLiad?
I am getting the message "Invalid Session ID" when I try to sign into ILLiad through the Web
I used to see a pop-up window when printing asking me if I want to print or cancel, but I cannot see it anymore?
How do I install the latest version of the ILLiad Client?
An ILLiad request keep changing back to Unfilled
If I just installed ILLiad on a new computer, what settings or permissions should I have on my computer?
How do I set up a connection through SFTP that goes directly to a folder on the ILLiad server?
How do I fix it when I have a file that I edited and saved the PDF, but I am getting PDF Conversion failed error message in ILLiad?
ILLiad mailhost emails aren't arriving. Does OCLC support DMARC using DKIM for notifications?
After upgrading to 9.2, my ILLiad Client addons or LUA scripts do not work.
I'm getting an error when I try to print in ILLiad, why is this?
What URL should be used to access WebCirc when you are Hosted ILLiad
I have requests sitting in Awaiting Odyssey Processing in ILLiad and they are not moving out of that queue
Printing is not working and I am getting an error message about a table in ILLiad
Recently created articles
Can I use the Alma API to include a value that would allow users to auto clear when creating a new user?
( created Thu Nov 06, 2025 )
Can I edit the illiad.dll file for our webpages?
( created Tue Oct 14, 2025 )
Why does the ILLiad workform show +30 in the Need Before field?
( created Fri Sep 19, 2025 )
Unable to search ILLiad requests by Transaction Number in OCLC Statuses Screen
( created Fri Aug 29, 2025 )
What is the character limit for an NVTGC in ILLiad?
( created Fri Jul 25, 2025 )
Coverage for electronic journals in ILLiad is not present next to the holding OCLC symbol
( created Tue Jun 24, 2025 )
Do ILLiad Web Pages Use Bootstrap
( created Mon Jun 16, 2025 )
Status Lines for Renewals
( created Thu May 29, 2025 )
Slow Response Loading Large PDF Files
( created Wed May 28, 2025 )
Libraries are not receiving our ISO cancelation message
( created Wed May 21, 2025 )
RAPIDILL articles have to be delivered manually through the Electronic Delivery Utility
( created Tue May 20, 2025 )
Recent SAML vulnerabilities
( created Thu Mar 27, 2025 )
What to Change When Updating DeliveryLocations Values in ILLiad
( created Mon Mar 17, 2025 )
ILLiad is getting a Microsoft Edge error
( created Tue Mar 04, 2025 )
Does the ILLiad Database Manager have a log?
( created Wed Jan 15, 2025 )
Recently updated articles
Can I use the Alma API to include a value that would allow users to auto clear when creating a new user?
( updated Thu Nov 06, 2025 )
How do I install the latest version of the ILLiad Client?
( updated Wed Nov 05, 2025 )
How do I install ISO ILL for the first time if I am using ILLiad 9.1 or higher?
( updated Wed Nov 05, 2025 )
How do I install an ILLiad Server?
( updated Wed Nov 05, 2025 )
How do I get to the ILLiad Lending Web Pages for my site?
( updated Mon Nov 03, 2025 )
How do I get the ILLiad Billing Manager to go Live for other sites on a shared server?
( updated Mon Nov 03, 2025 )
How do I get it so when I print in ILLiad, it goes directly to the printer?
( updated Mon Nov 03, 2025 )
How do I get a Mail merge document to work properly so I can work within the mail merge in ILLiad?
( updated Mon Nov 03, 2025 )
How do I get a list of all transactions for one patron and put it in Excel?
( updated Mon Nov 03, 2025 )
How do I get a custom report within ILLiad?
( updated Mon Nov 03, 2025 )
How do I fix it when printing in ILLiad, my mail merge is pointing to a wrong data source even though when I went to the Document outside of ILLiad and set up the data source correctly?
( updated Mon Nov 03, 2025 )
How do I fix it when I have a file that I edited and saved the PDF, but I am getting PDF Conversion failed error message in ILLiad?
( updated Mon Nov 03, 2025 )
How do I fix it when I am trying to deliver articles in ILLiad, I am getting a WebPlatform error message?
( updated Tue Oct 28, 2025 )
How can I unlock an ILLiad patron's account if they get a login limit message?
( updated Tue Oct 28, 2025 )
How do I fix Connection Manager errors?
( updated Tue Oct 28, 2025 )