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OCLC Support

Change Password does not display the correct message in 9.1

Symptom
  • When a user first logs in and has to change their password
Applies to
  • When staff force a password from the client for a web user, pressing the submit button successfully changes the password, BUT it reloads the change password page with blank values and without a status message stating the password has been successfully changed.
Resolution

The user clicks submit and gets an error but the password is successfully changed in ILLiad.

Page ID
27787