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OCLC Support

Why do I get an OpenDataSource error when printing in ILLiad?

Applies to
  • ILLiad Client
Answer

The Microsoft Word version 2211 update is the cause of the following error when printing from the ILLiad Client: "Error performing mail merge. The OpenDataSource method or property is not available because a macro is currently running."

You must download the latest version of the ILLiad client (Either 9.1.6 or 9.2.3 or higher) to fix this issue.  For more information, please see the 23 February 2023 (9.2.3) ILLiad Client Release.

Page ID
47051