After upgrading to 9.2, Docline is not working correctly
- Docline features are not working as expected after upgrading to 9.2
Here are the steps for fixing the issue:
- Download the latest Docline Scripts from the ILLiad Downloads.
- Extract the files from the file you downloaded and overwrite the files in the C:\ProgramData\ILLiad\Docline\ folder overwriting any files currently in the folder. It is a hidden folder, so in the File Explorer, you need to go to View and make sure the box is checked for Hidden items.
- Open up the ILLiad Client and make sure Docline is working.