Server communication failed error when trying to edit the ILL allowed setting in a collection
Symptom
- You are trying to update the ILL Allowed setting in a collection and you get a Server communication failed error every time. The error persists after clearing the browser's cache and cookies. Other users may be able to edit this setting.
Applies to
- WorldShare Collection Manager
Resolution
WorldShare users with the Collection Manager Staff role cannot edit this setting. A WorldShare user with the Collection Manager Admin role can assign a more powerful Collection Manager role to your account. That should resolve the problem. If you continue to get the error, contact OCLC Support.