Skip to main content
OCLC Support

WebLinks.xml prompts to update each time Connexion client is opened

  1. Last updated
  2. Save as PDF
Symptom
  • Start the client.  Are prompted to update the WebLinks.xml file.  Click Yes to update.  Close and re-open the client.  Are prompted to update again.
Applies to
  • Connexion client
Resolution

The WebLinks.xml file is corrupted and needs to be replaced with a good copy.  To do this:

  1. Close the client if it’s running.
  2. Hold down the Windows key (to the left or right of the Alt key) and while holding it down, press the letter r; this brings up the Windows Run box.
  3. Type %AppData% (including both percent (%) signs) and press Enter.
  4. Double-click the OCLC folder.
  5. Double-click the Connex folder.
  6. Delete the WebLinks.xml file.
  7. Then, double-click the Profiles folder.
  8. Double-click the MyProfile folder.
  9. Delete the WebLinks.xml file.
  10. Start the client.  Update prompts should be gone.

 

Page ID

11061