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"Records are being read from port device name Bib and item records will be created" export error

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Symptom
  • Exporting gives the host message "Records are being read from port device name. Bib and item records will be created"
Applies to
  • Connexion Client
Resolution

This message is appearing because your computer has a slow connection to the ILS you are exporting to. To revert the message to the standard one:

  1. Go to Tools > Options > Export
  2. Set Timeout to 90
  3.  Set Retries to 5
  4. Set Delay to 30. 

If this does not resolve the issue, uncheck the "Send Local System Logon Id and Password" box and retest.

If none of these steps resolve the issue, contact OCLC Support with your OCLC Symbol, a screenshot of the error, and a screenshot of your Gateway Export settings.

 
Page ID
17621