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OCLC Support

We updated our operating system and now the Cataloging Label Program won't print

  • The label program will not print labels, and instead displays an error message reading "OCLC Cataloging Label Program has stopped working A problem caused the program to stop working correctly. Please close the program."  Note the error message may be slightly different, this is an example.
Applies to
  • OCLC Cataloging Label Program

The following steps require Admin privileges and may require your IT department's assistance.


This is most likely a permissions issue which can be resolved as follows:

  1. Right-click the OCLC Cataloging Label Program shortcut and run it as admin.  This creates any missing files.
  2. Once the OCLC Cataloging Label Program opens, close it.
  3. Right-click the OCLC Permissions software shortcut and run it as admin.
  4. If the top six entries in the list do not all say read-write, click the Set Full Permissions button and verify they all change to read-write.
  5. Click Close to exit OCLCPermissions.
  6. Start the OCLC Cataloging Label Program and print a test label. It should work.
Additional information

Both the OCLC Cataloging Label Program and OCLC Permissions software are available from Cataloging Software Downloads.

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