Why is a report not loading when selected under the WorldShare Analytics tab?
Symptom
-
Clicking on the "Reports" or "Reports Launch Pad" buttons from the left-hand menu does not load a report or take you to Report Designer
Applies to
- WorldShare Reports
Resolution
It is recommended that WorldShare is used in a browser with no content-blocking browser add-ons, such as ad blockers or script blockers, or pop-up blockers. These are highly likely to cause issues with WorldShare in general, but especially when loading reports.
If disabling add-ons or your pop-up blocker does not resolve your issues, please contact OCLC Support.