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OCLC Support

About Digby

Find an overview of Digby and related resources.

clipboard_e9e6ebb58840d0f40d2322614b84e0542.pngThe Digby mobile app allows student workers, volunteers, and library staff to complete a range of common library tasks, such as reshelving items, basic inventory, check in, and more, using their Digby-activated smartphones or tablets to scan library materials right in the stacks.

Overview

The following options are available once a user has signed into the app:

          1. Location: Shows the branch that the user is signed in under. 
         2. Change branch: Used to change the branch/institution the user is signed in under (can also be changed under Settings). 
         3. Workflows: These are the workflows that are currently available in Digby. Tap the name of a workflow to get started. 
         4. User: Shows the account that the user is currently signed in under. 
         5. Settings: Used to update settings for notifications and sounds and the institution/branch that the user is signed in under. 
         6. Sign out: Tap to sign out of the Digby app. Users can also sign out under Settings. 

To learn more about Digby, visit the Digby FAQ page. There is also Troubleshooting information available for common Digby questions and issues. For any questions not answered by the Digby documentation, please contact OCLC Support.

WorldShare Circulation product users are encouraged to join the OCLC Community Center to connect with peers and OCLC staff on product workflows, attend webinars, and provide feedback on the product. The WorldShare Circulation Community has a dedicated section for Digby discussions and Ideas.

For more information on accessing the Community Center, see OCLC Community Center


Activate and download Digby

The Digby app is included in your library's WorldShare Management Services subscription, but you will need to submit an activation request in order to start using Digby. To submit an activation request, complete the Digby Activation Request form. 

Once Digby has been activated for your library, you'll need to download the app from the Apple app store  for iOS devices or from the Google Play app store for Android devices.

Sign in 

To sign in to Digby:

  1.  Open the app on your mobile device.
  2. Tap Sign In.
  3. Search for your institution by entering your OCLC symbol, institution name, or zip code in the search field.

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  4. A list of possible matches will appear. Tap the listing for the desired institution and then tap Continue.
  5. The sign-in screen will open. Enter your WorldShare Circulation username and password, and then tap Sign in. For more information about managing accounts in Worldshare Circulation, see User management and Circulation account roles. For more information about how user roles impact access to Digby functionality, see Digby.
  6. Depending on your library's configuration, you may also be prompted to select a library branch when signing in. Tap the name of a branch to select it. 

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     Note: You can switch to another branch using the Settings option in the app or by tapping Change branch at the top of the screen.

  7. Once a branch is selected (if applicable), you will be signed into the app.