- You are having an issue connecting to a resource either from on-campus only or off-campus only
Here are the steps to fix the issue with on-campus only or off-campus connection to a resource through your Hosted EZproxy:
- If it is on-campus only, please update the Vendor with your current IP address ranges for on-campus access.
- If your issue is with Off-campus and you are hosted by OCLC, then you need to contact OCLC Support to get your IP address for your EZproxy server.
- Relay the information to your Vendor and after they update the IP address range, you should be working.