When I login to Amlib I receive an SQL Server error 20016 which refers to the SQL Server does not exist or access denied
Symptom
- An error occurs at the Amlib Login Window and connection does not take place
- The error shown is number 20016 and cites that the SQL Server does not exist or access is denied
Applies to
- Amlib Login aborts
Resolution
Contact your IT support to find out whether changes have occurred on the network or firewalls. This error could occur if :
- The firewall on the SQL server has refused the connection, or
- The SQL server is
not configured to accept remote connections.
Additional information
- If the error persists, please contact OCLC Support